How to Choose a Log Home Supplier

Janurary 11, 2011

So you’re considering building a log home? For years you have been planning, discussing and reviewing options and builders. Now, the time has come to begin finalizing the choices and to choose a log home package and kit supplier and log home builder.

This blog will concentrate on a few of the factors you should consider before selecting a Log Home Supplier. How do you get past the hype and sales pitch to know you will have a great experience and in the end, a home of your dreams?

Selecting a log home Supplier

As a log home builder, we can tell you there are good and bad suppliers of materials. Unfortunately, many companies sell good material but fall far short on service after the sale. Some log home companies employ high pressure sales people skilled in closing the deal and moving on to the next prospect. Some dump the materials on your property and walk away leaving damaged and twisted lumber for the builder to sort through. Then, there are the companies that pride themselves on service and quality and are with you every step of the way.

Here are a few questions you should ask:

  1. Will you provide a complete list of materials included in the kit along with a list of items not included?
  2. Will you provide a detailed Build Sheet for my builder and will all the logs be marked for assembly?
  3. Do you guarantee your kits against defects and poor quality?
  4. Are the logs kiln dried and wrapped to guard against mold, mildew, and UV damage?
  5. Do you manufacture your own logs and siding?
  6. Will you, the representative, be with me throughout the build?
  7. Will you provide me with a list of all your customers and not just the happy ones?

If the answer to any of these questions is “No”, walk away.

Shopping Price

Being a good steward of your money is a good idea and as you compare Log Home Suppliers, remember that value is much more important than price. As a builder I can tell you I have seen this scenario way too often. You got a “deal” on the timber and now the builder is calling you telling you pieces are missing, cut short, warped, twisted, poorly dried and green, poor dimensional consistency and the list goes on. At Heartridge Builders, we have seen all of these scenarios on the job site. Some log home builders will end up charging additional fees to try to correct or hide these problems or worse, hide them for you to discover later. We know you worked hard for your money, don’t waste it on poor materials or bad service.

Remember, this is your dream home. Keep it a positive experience by doing your homework. Our next blog will provide the information you need in “Choosing Your Log Home Materials”.